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We have updated and adapted the standards and protocols of protection and hygiene of our hotel and apartments to ensure the health, safety and welfare of customers and employees.
You will notice some of these initiatives and actions as soon as you enter, you will barely notice others, but we have reviewed all our procedures so you can feel better than home during your holidays.

we have reinforced and extended our safety and cleaning protocols to prevent the spread of Covid-19.
We update our protocol according to the requirements of the authorities and inform our employees of new procedures.
We train our employees in self-protection guidelines and in the use of prevention equipment, as well as in minimizing the risk of contagion both in the workplace and in daily life.

You will find hydroalcoholic gel dispensers on arrival.

Your room will have been empty for at least 24 hours before your arrival. Bed linen and towels will be cleaned between 60 and 90ºC in a laundry. We’ve reduced the consumables and single use amenities. Our staff follows a strict protocol of hygiene, cleanliness and safety.

The use of hydroalcoholic disinfectant gel is mandatory before entering the restaurant. We reorganize tables and chairs to guarantee safety distance. For this reason, the capacity will be limited to the permitted density. The dishes will be served by our staff and we incorporate individual portions. Once finished, all the elements of the table are removed and disinfected.

Passage areas are frequently cleaned and disinfected using approved products, paying special attention to the elements with the greatest use and contact (knobs, railings, counters…). We limit the capacity of the common spaces (solarium, pools, terraces, hammocks…) to ensure distance.  We increase the frequency of cleaning and sanitizing stairs and elements of recurrent use. We disinfect the hammocks daily and after each use. Please use a pool towel to cover the hammocks.

We adjust the activities to small groups. We give priority to outdoor activities.

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